If you want to attend an international trade fair and need assistance with travel procedures, find important information below or contact us.
► The prices are up-to-date and any tour can be purchased from our website. One of our sales representatives will contact you and provide you with all the information you need regarding our tours.
► You can find all the details about the services included in the tour packages on the tour details page.
► Unless it is specified on the tour details page, the fair tickets are not included in the tour prices.
► You can search for the fair you are interested in in the search box on our main page or you can search for the fair in our “fairs according to sectors” section.
► We can prepare a tour plan for you for any fair you are interested in attending. You can get in touch with our sales representatives to discuss the details.
► One of our agency representatives or a transfer officer will meet you at the airport and guide you throughout your journey. We will provide you with all the necessary information a day before you travel.
► Click here for the information you need for hotel availability as per the dates you provide.
► Unfortunately, pre-booking is not possible. You can book a tour directly with the help of one of our sales representatives.
► Our visa service is inclusive of the tour packages. We do not offer any separate visa services.
► You can buy fair tickets from the tickets section on the fair’s official website. Generally, you also get a discount if you directly buy from the fair’s website.
► Our sales representatives will be happy to help you with your flight tickets if you provide them with your travel dates.
► You do have to be a member for buying and availing discounts or special offers with us.
► Yes, dates and hotel reservations are changeable within a given period.
► Domestic flights can be added to your itinerary. Your sales consultant will help you with this.
► In many destinations around the world, a small amount (3-5 Euro per night) is charged as city tax, tourist tax, or service fee. Unfortunately, it is not possible to pay for such charges in advance. A credit card guarantee or a cash deposit may be requested by the hotel for any extra charges. This amount will be refunded when you checkout.
► Although timings vary in every hotel but generally the check-in time is 15:00 and the check-out time is 11:00. Hotels may or may not allow early check-in depending on the room availability. The hotel is informed about your estimated arrival time according to your flight time.
► Unless there is an extension in your package, you will not be charged for your accommodation and breakfast.
► Yes, you may request car rental services during your trip and we will assist you with it.
► As of 2023, the international departure is 150 TL and the payment is made at the airport at the tax center.
► Hotels charge city tax according to the city you are in but generally it is around 3-5 Euros.
► Your travel documents are sent to you within 5 working days. It varies from case to case but we try to send you the documents as early as possible.
► Online flight check-in is done by you since it requires personal information and only you have access to it.
► Baggage is included in the flight tickets. We do not issue baggage-free flights without your consent or permission.
► We will be happy to assist you if you forward the details of the hotel and accommodation you want to our sales consultants.
► We do your visa consultancy and application procedures. However, no responsibility is taken and no guarantee is given in this regard.
► The visa process differs from country to country. In busy seasons, it can take up to 20 working days (4 weeks). Schengen countries in particular have started to accept applications 6 months in advance. For this reason, it is recommended that you apply as soon as your trip becomes clear.
► Visa fee is not included in tour prices. We provide visa service only to our guests who purchase package programs or hotel accommodations from us.
► We cannot guarantee a positive outcome in this regard because the visa is approved by the consulate. You can get in touch with us for our refund policy.
► You can get in touch with the fair organizers to get information about how to be an exhibitor at the event.
► We do not sell stands or fair venues. We only offer travel-related services.
► There are many consultancy firms that offer incentives and charge you for them. You can get in touch with them with any one of them.
► We provide all the information about incentives but we do not have a consultancy service. You can find the recent information about incentives here. Our sales consultants also help you with the information you need.
► You can pay in cash at our office.
► We have a secure virtual POS system in place that does not store any personal information. We also have a 3D security system so you can make payments securely.
► Your invoice will be issued and given to you after your trip is complete.
► It is possible to pay in installments with a credit card. If you pay by card, interest charges will be deducted.
► Sometimes hotels do accept name changes but airlines have strict rules and regulations, so it would not be possible to change your name in the flight ticket.
► Hotels and airlines have strict rules and regulations regarding cancellations. There are no cancellations or refunds after your reservations are made.
► Unfortunately, cancellations or refunds are not possible after reservations are made.
► We are a group A TURSAB member travel agency with document number 8943. You can do digital verification on our site.
► Click here for our bank details.
► Gönel Seyahat Hizmetleri Ltd. Şti.
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